Test and trace: what to do if you are asked to self-isolate as a private hire driver

Written by Millie Paine

Published on

Last week, the UK government announced a test and trace policy that requires anybody who tests positive for COVID-19, or has been in contact with someone who has, to self-isolate for 14 days. At Zego, we understand that this can present difficulties for private hire drivers - who are regularly in an enclosed space with multiple people. If you have to stop working due to self-isolation or illness, there are some things we can do to help.

Flexible 7-day Insurance

Zego is now offering a flexible 7-day insurance policy for our private hire customers. If you are concerned about the potential of having to isolate if asked to by a contact tracer, you can buy an insurance policy that you can renew every 7 days. This means you can avoid paying for cover that you don’t use if you are asked to self-isolate for a 14-day period. When you have finished self-isolating, you can simply renew your policy again.

14-day renewal credit

We’re also offering a 14-day credit option for any customer who is unable to work due to contracting COVID-19. This allows you to claim back 14 days of cover when you renew your policy, meaning you are not charged for your insurance during the period in which you are self-isolating. We hope that this will also help prevent lost income if you become ill with coronavirus and are unable to work.

We believe that our customers should only pay for insurance while they’re working. You can visit our Private Hire insurance page for more information, or if you’re interested in a 7 day policy, get in touch with us by calling 020 7206 0221.