Why you should always report incidents quickly

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A few key reasons to let your insurer know about any incident as soon as you can.

We hope it never happens to you, but if you’re ever involved in an incident out on the road, it’s important to know what to do next. Although you might be left feeling like everything is out of your hands, there are a few things you can do to help make your claims process as smooth as possible.

One of the best ways to get everything sorted as quickly as possible is to inform your insurer straight away about any incident you’ve been involved in. In this post, we’ll look at some of the top reasons why it’s important to report incidents to your insurer immediately.

Get back on the road faster

By reporting a claim to your insurer as soon as it has happened, you can speed up the time it takes to move vehicles to repair garages and for the repairs to be completed. This can also help to reduce any amount you may have to pay for storing the vehicle or renting a temporary replacement vehicle.

When you use your car for your work, we know how important it is for your vehicle repairs to be carried out quickly. Nobody wants to miss out on work because their car is stuck in a garage after an incident. Fast incident-reporting can help speed up any repairs your vehicle needs, so you can get back to work.

Investigations can begin quicker

If you report an incident as soon as it has occurred, claims investigators can get to the scene faster and begin looking into what exactly happened. The quicker the investigation can start, the more likely it is that the investigator can collect evidence that is useful for the process.

The evidence will be preserved better the closer to the time of the incident a claims investigator can arrive. The longer you wait to report an incident, the more you rely on people’s memories of the incident, which fade over time.

Your policy may require this

When you take out an insurance policy, your terms and conditions usually include a maximum amount of time for you to report an incident after it has occurred. That means that you must inform your insurer within a certain amount of time.

If you keep putting off that phone call to your insurer, you may accidentally violate the terms and conditions of your policy. This could mean that your insurer won’t pay out for your claim and you could be left with an expensive bill to pay.

You should always let your insurer know about any incident as soon as you can to make sure you don’t invalidate your cover.

If you have any questions, or you need any help after you have been involved in an incident, feel free to get in touch with our team by sending an email to [email protected] If you need to report an incident or make a claim, you can find all the numbers you need in your policy booklet.