COVID-19 support for private hire customers

Written by Sean Cole

Published on

How we're supporting our private hire customers through the national lockdown.

As the COVID-19 situation in the UK continues to develop and affect life as we know it, we’re keen to keep our customers covered over through the national lockdown.

We know that as a private hire driver, you may face difficult circumstances such as being unable to work for several reasons in November and we are here to support you.

We want to make sure you have insurance that meets your demands and needs and, most importantly, reduces the risk of underinsurance. Here are some of the different initiatives we’ve rolled out to help support our private hire customers in these uncertain times.

Discounted policies

We understand that during the national coronavirus lockdown, many of our customers' work will be significantly impacted and that’s why we’re discounting our 30-day and annual private hire policies in the UK for a further two weeks after the lockdown comes to an end.

Until mid-December, Zego will discount all of its annual Private Hire policies by up to 12.5%, to ensure we can help keep customers driving and working with cheaper insurance premiums in the lead up to Christmas.

Our existing Zego customers will have the discounts applied automatically to any annual renewal policies taken out in December. If you’re new to Zego, the discount will be automatically applied to your quote.

*These discounts are available until 14th December 2020, as part of Zego’s COVID support for drivers.

Policy Downgrades

UK Private Hire customers will also have the opportunity to temporarily downgrade their cover, this November.

Particularly useful for anyone unable to work at the moment, due to the national lockdown, switching to an SD&P only policy means you don’t have to declare your car off-road.

Instead, the policy downgrade gives you the freedom to use your vehicle for social, domestic, and pleasure purposes and keeps you on the road at a reduced price.

You can find out more details about Private Hire insurance policy downgrades here.