We’ve added new features to the Zego Delivery app. Now, you can make changes to your policy with just a few taps.

Hi there, how can we help?

If you have questions about your cover, you’ll find the answers here.

General FAQs

Zego Delivery FAQs

Sense FAQs

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Are you a Zego customer?

Log in to your account to view your policy, and update details like your phone number and email address.

Log in to my account
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New features in the Zego Delivery app

We’ve added new features to help you make changes to your policy, without needing to contact us. Now you can update your home address, personal details, vehicle information and renew your policy, right from the app.

Learn more

We're open for live chat

If you need a hand, our live chat team is here to help. Simply log into your account and tap the chat button.

Monday to Sunday (including Bank Holidays): 7am to 8pm

Log in to My Account

We're open for calls

Here are the opening times for our Customer Support and Renewal teams.

Monday to Friday (including Bank Holidays): We're open for calls between 10am and 4pm. Our closing times vary depending on how busy our phone lines are, so please aim to contact us before 4pm to help us handle your query in time.

Weekends: Closed

Just so you know, our busiest times are between 10am and 11am.

Call us

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Customer support enquiries

Please call:
020 3308 9800

Call us
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Policy renewal enquiries

Please call:
020 3885 9342

Call us
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Claims

Please call:
020 3885 0622

Call us

Email us

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General enquiries

General enquiries:
[email protected]

Email us
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Customer support enquiries

Please email:
[email protected]

Email us
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Claims enquiries

Please email:
[email protected]

Email us
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Need to make a claim?

You’ll find all our FAQs and guides about making claims on our Claims page.

View claims process

Media & Partnerships

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Media enquiries

Please email:
[email protected]

Email us
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Partnership enquiries

Please email
[email protected]

Learn more