We’ve added new features to the Zego Delivery app. Now, you can make changes to your policy with just a few taps.

Hi there, how can we help?

If you have questions about your cover, you’ll find the answers here.

General FAQs

Zego Delivery FAQs

Sense FAQs

Are you a Zego customer?

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Log in to your account to view policy information and update details instantly including your phone number and email address.

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We’ve introduced some new features in the Zego Delivery app

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We’ve introduced some new features in the Zego Delivery app to help our customers make changes to their policies, without needing to contact us.

It’s now a lot easier to make changes to your home address, personal and contact details, and vehicle information.

Learn more

Still not sure? Our team will be happy to help.

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Chat with us online

If you need a hand, our live chat team is here to help. Simply log into your account and tap the chat button.

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We're open for live chat

Monday to Sunday: 7am to 8pm

(Including Bank Holidays)

We're open for calls

Need to speak with someone about your Zego policy? Here are our Customer Support and Renewal team phone line opening times.

Monday to Friday: We're open for calls between 10am and 4pm. Our closing times vary depending on how busy our phone lines are, so please aim to contact us before 4pm to help us handle your query in time.

Weekends: Closed

Bank holidays: Closed

Need to make a claim?

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You’ll find all our FAQs and guides about making claims on our Claims page.

View claims process

Call us

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Customer support enquiries:
020 3308 9800

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Policy renewal enquiries:
020 3885 9342

Email us

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Customer support enquiries:
[email protected]

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General enquiries:
[email protected]

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Media enquiries:
[email protected]

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Claims enquiries:
[email protected]