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Hi there, how can we help?
If you have questions about your cover, you’ll find the answers here.
General FAQs
Pay-as-you-go FAQs
Sense FAQs
Are you a Zego customer?
Log in to your account to view policy information and update details instantly including your phone number and email address.
Still not sure? Our team will be happy to help.
Chat with us online
If you need a hand, our live chat team is here to help. Simply log into your account and tap the chat button.
We're open for live chat
Monday to Friday: 9am to 4pm
Saturdays: 9am to 12pm
Sundays: Closed
Bank holidays: 10am to 4pm
We're open for calls
Need to speak with someone about your Zego policy? Here are our Customer Support and Renewal team phone line opening times.
Monday to Friday: We're open for calls between 10am and 4pm. Our closing times vary depending on how busy our phone lines are, so please aim to contact us before 4pm to help us handle your query in time.
Weekends: Closed
Bank holidays: Closed
Call us
Customer support enquiries:
020 3308 9800
Policy renewal enquiries:
020 3885 9342
Need to make a claim?
You’ll find all our FAQs and guides about making claims on our Claims page.
Email us
Customer support enquiries:
[email protected]
General enquiries:
[email protected]
Media enquiries:
[email protected]
Claims enquiries:
[email protected]