We’ve added new features to the Zego Delivery app. Now, you can make changes to your policy with just a few taps.

Hi there, how can we help?

If you have questions about your cover, you’ll find the answers here.

General FAQs

Zego Delivery FAQs

Sense FAQs

Are you a Zego customer?

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Log in to your account to view your policy, and update details like your phone number and email address.

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New features in the Zego Delivery app

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We’ve added new features to help you make changes to your policy, without needing to contact us.

Now you can update your home address, personal details, vehicle information and renew your policy, right from the app.

Learn more

Still not sure? Our team will be happy to help.

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Chat with us online

If you need a hand, our live chat team is here to help. Simply log into your account and tap the chat button.

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We're open for live chat

Monday to Sunday: 7am to 8pm (including bank holidays)

We're open for calls

Here are the opening times for our Customer Support and Renewal teams.

Monday to Friday: We're open for calls between 10am and 4pm. Our closing times vary depending on how busy our phone lines are, so please aim to contact us before 4pm to help us handle your query in time.

Weekends: Closed

Bank holidays: Closed

Need to make a claim?

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You’ll find all our FAQs and guides about making claims on our Claims page.

View claims process

Call us

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Customer support enquiries:
020 3308 9800

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Policy renewal enquiries:
020 3885 9342

Email us

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Customer support enquiries:
[email protected]

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General enquiries:
[email protected]

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Claims enquiries:
[email protected]

Media & Partnerships

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Media enquiries:
[email protected]

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Partnership enquiries:
[email protected]

Learn more