Hey there, how can we help?
We’re here to answer your questions.
Whether you’ve got a question about Zego insurance, need help with your account or something else – please get in touch.
Our friendly team of experts are here to help.
Live chat
Live chat is available 24/7. If you have a more complex query, our customer service agents are online:
Monday to Friday: 9am - 5pm
Common questions
Search for help or select a common question below
Are you a Zego customer?
Log in to your account to view policy information and update details instantly including your phone number and email address.
If you need to renew your policy, change your vehicle or home address you’ll need to give us a call.
Phone support
For the majority of customers, we’re able to resolve queries faster using live chat. However, if you’d rather speak with someone over the phone, our team is available:
Monday – Friday: 9am - 7pm
Saturday: 9am - 6pm ; Sunday: Closed
Customer service enquiries:
(for existing Zego customers)
020 3308 9800
Sales enquiries:
(for non-Zego customers)
020 3053 9815
Email us
Customer service enquiries:
[email protected]
General enquiries:
[email protected]
Media enquiries:
[email protected]