We’re introducing some new features in the Zego Delivery app to help our customers make changes to their policies, without needing to contact us.
One of the questions we hear a lot is: Can I change my personal details in the Zego Delivery app?
It’s now a lot easier than you might think. And you no longer have to call us to make those updates!
*If you have more than one policy with us, you’ll need to speak with our Customer Support team to change your details.
Here’s how to change your personal details in the Zego Delivery app
First, make sure your Zego Delivery app is the most up-to-date version. You can check this through your phone’s App Store.
- Open the Zego Delivery app.
- Tap the ‘You’ option at the bottom of the screen.
- Select ‘Personal details’ from the list on the screen.
- Scroll to the bottom of the page and tap ‘Update personal details’.
- Enter your new email address and/or phone number, then tap ‘Update’.
- You’ll get an email from us to verify the details you’ve entered. Follow the instructions in this email to finish updating your personal details.
And that’s it, easy! From there, you can check your personal details, and change them again any time you need to.
Looking for other ways to update your Flex policy using the app? Check out this blog on new features in the Zego Delivery app.