I like the flexibility because it works well with my job and schedule.
Insurance for Amazon Flex
Pay-as-you-go insurance for Amazon Flex
Instant and flexible insurance designed for Amazon Flex UK delivery partners.
- Only pay while you’re working – we don't charge when you’re offline
- No paperwork – manage and share your cover digitally in the Zego app
- Also covers your work with our other partners – including Uber Eats, Deliveroo and Just Eat
- Monthly and annual policies also available – perfect if you're on the road more regularly
Our cover also means you can work with:
Support for Amazon Flex delivery partners
Something goes wrong on a block and you need an answer, not a ticket number. Here’s how you reach us.
Every Zego pay-as-you-go customer gets support seven days a week. Start a live chat in the Zego app with Alex, or be connected with a real person if our AI assistant can’t help. Prefer the phone? Request a call back any day between 9am and 5.30pm. Outside those hours, Alex answers the quick stuff round the clock, and our help centre covers the questions we get asked most.
Alex, our AI assistant, round the clock for the quick questions
Live chat with a real person, seven days a week, in the Zego app
Call backs any day between 9am and 5.30pm
Why Amazon Flex delivery partners choose Zego
43k
Active pay-as-you-go customers
64k
Delivery workers have chosen us
What our customers say
If I could, I’d give more stars. Fantastic service from Zego.
Zego is easy to use and flexible, which makes it ideal for self-employed work.
Pay-as-you-go Flex insurance. My experience was very smooth and extremely quick.
The sign-up process was quick and simple, and everything was clear and easy to understand.
The pay-as-you-go option is especially helpful and perfectly suited for drivers who need flexibility.
Questions about Amazon Flex insurance
Amazon Flex delivery partners drivers require hire and reward insurance to cover them for delivery services. This is sometimes known as commercial car insurance. We have a detailed article on which type of insurance you need for Amazon Flex.
Zego is proud to be one of Amazon Flex’s trusted insurance partners. That means you can buy motor insurance that allows you to deliver with Amazon Flex right here.
We’ve designed a flexible commercial insurance policy specifically for Amazon Flex delivery partners.
Our all-in-one Monthly (30 Day) and Annual policies include both Hire & Reward (H&R) and Social, Domestic & Pleasure (SD&P) cover, so you can use your car for deliveries and personal journeys.
There are no hidden fees, and we keep our prices fair. Get a quote here, it only takes a minute.
Before applying for our hire and reward insurance for Amazon Flex, it’s a good idea to make sure you can say ‘yes’ to all of these:
- You have a full UK or EU driving licence.
- You’ve had no more than 2 claims in the last 3 years (regardless of fault).
- You’re aged 21–75.
- You’re the vehicle owner or registered keeper.
- You live and work in England, Scotland or Wales.
- The current value of your car is less than £30,000.
Your vehicle should be mid-size or bigger, with at least 5 seats. If your car has fewer than 5 seats, you won’t be able to use it to make deliveries.
The exceptions are vans and enclosed-bed pickup trucks, where the covered space is used to protect parcels from weather damage.
Once you’re happy that you can say yes to the points above, simply get a quote and follow the steps from there. It only takes a few minutes.
We can cover you if you’re between 21 and 75 years old.
You’ll need to complete insurance verification with Amazon Flex before you can start making deliveries. You’ll be able to do this in the Amazon Flex app
If you’re involved in an accident and need to make a claim, simply call us on the number shown on your policy documents. You can also find the right number to call on our claims page.
Before you call us, it helps to have the following details ready:
- Your Zego policy number.
- Date, time and location of the incident.
- Registration plate numbers of all vehicles involved.
- Details of the other driver(s): their name, address and licence number.
- A police reference number (if they attended the incident).
- Any witness details.
- Any photographs or videos taken at the scene of the accident.
Once we have the information we need, we’ll get to work on your claim and keep you updated at every step.
We always try to settle claims as quickly as we can, but it can sometimes take a little longer depending on the complexity of the case and the information we have.
You’ve got four ways to get help, and none of them involve sitting on hold.
Live chat is in the Zego app, seven days a week, and you’ll be talking to a real person. Prefer a phone call? Ask for a call back any day between 9am and 5.30pm. Outside those hours, Alex, our AI assistant, is there round the clock for the quick stuff. And our help centre has step-by-step answers to the questions we get asked most.
First, you’ll need to check that you meet the following requirements:
- You have a full UK or EU driving licence.
- You’ve had no more than 2 claims in the last 3 years (regardless of fault).
- You’re aged 21–75.
- You’re the vehicle owner or registered keeper.
- You live and work in England, Scotland or Wales.
- The current value of your car is less than £30,000.
Once you’re happy that you can say yes to the points above, simply get a quote and follow the steps from there. It only takes a few minutes.
If your account shows as ‘Account not linked’, no need to worry!
If you’re new to Amazon Flex, you’ll only be able to link your accounts once you reach the insurance verification stage. If you’ve done this, and still cannot link your Zego account to Amazon Flex, check that your driving licence number and date of birth match on both accounts. If it doesn’t match, please review your personal information on your Amazon Flex account.
Once that’s sorted, we’ll automatically try to link your Zego account to Amazon Flex. Sometimes this process takes a few minutes, so we appreciate your patience while we get everything connected! For more, read this helpful blog.
If you're already a Zego customer, linking your Amazon Flex account to your Zego account is quick and easy, so you can stay covered without any hassle.
Linking enables Zego to receive your trip data so we can keep you covered. Click here for a step-by-step guide to linking your accounts.
No, you do not need to submit any additional documentation, such as a letter of enrolment. Once you’ve linked to Amazon Flex within the Zego app, you can start working.
Not at the moment. To insure with us for Amazon Flex work, you need to live and work in England, Scotland or Wales.
Pay-as-you-go doesn’t renew, because there’s nothing to renew. You’re charged per session while you’re working, and the cover switches off when you stop.
A 30-day or 12-month policy runs for a fixed term, and we’ll get in touch before it ends so you can decide what happens next.
Top up your balance in the app and we take the cost of each session from it. Your first hour of cover is charged as one hour, and after that you’re charged by the minute until you finish.
Auto top-ups keep the balance from running dry mid-block, so you’re not stopping to sort out payment when you should be delivering. You can see every past session and what it cost in your shift history in the app.
Yes, and it’s the law rather than a Zego rule. Every vehicle registered in the UK has to be insured continuously, even when it’s parked on your driveway. The only exception is declaring it off the road with a SORN.
That’s what your social, domestic and pleasure (SD&P) policy is for, and it’s why our pay-as-you-go cover sits on top of one rather than replacing it.
The penalties are worth knowing. Keeping an uninsured vehicle without a SORN carries a £100 fixed penalty. Driving uninsured is £300 and six points, the police can seize the vehicle on the spot, and a court can impose an unlimited fine and a driving ban.
Share and earn. It's that simple.
Know another driver who could use better cover? Refer them to Zego and you'll both get a gift card when they take out their first policy: £50 for an annual policy, or £10 for a 30-day one.