Hello. How can we help?
We're always happy to help at Zego. So whether you have a question about our insurance, you need help with your account, or you simply have a suggestion, please let us know. Our friendly team is here to help.
Find answers quickly
Customer Service Enquiries
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[email protected]
General Enquiries
[email protected]
Media Enquiries
[email protected]
Phone support
We are currently experiencing a high volume of calls and wait times to speak with our team may be much longer than usual.
Opening hours
Monday - Friday
08:00 - 20:00
Saturday - Sunday
09:00 - 19:00
Customer Service Enquiries
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020 3308 9800
Sales Enquiries
020 3053 9815
What if I have a complaint?
We take all feedback very seriously. In the case of a complaint you can contact our customer service department at [email protected]. Alternatively you can contact the customer service team on 020 3308 9800 if you prefer to discuss your complaint.
Additionally, if you had a complaint with Zego prior to September 2020 that you don’t think we’ve resolved and did not receive a written response to please contact us on the above phone number or email.
We've provided a summary of our complaints data for 2020. To see how we've done, simply click on the following link
