We offer a range of policies designed to suit the way you work.
If you’re a delivery driver, our pay-as-you-go Hire & Reward (H&R) delivery insurance can help you save money on the cost of your cover.
Here’s how our pay-as-you-go delivery insurance works, how we calculate the cost and what you can do to make sure you’re getting the most out of your cover.
How do we calculate the cost of your insurance?
With our pay-as-you-go H&R delivery insurance, your cover is charged by the minute, with a minimum of 1 hour’s cover.
Here’s how it works:
- Starting your shift: As soon as you accept a job with any of our delivery partners (like Deliveroo), your cover will start and you’ll be charged for 1 hour (that’s the minimum charge).
- When you’re working: 1 hour after you accept your first job, we’ll check to see if you’re still making deliveries. If you’re still delivering, we’ll start charging you by the minute until you’ve finished your shift.
- If you’re no longer delivering: We’ll pause your cover automatically, end your current pay-as-you-go insurance session and the Zego Flex app will deduct the cost from your balance.
What if you stop delivering?
Once more than 10 minutes has passed before you pick up the next delivery, your current pay-as-you-go insurance session will end and the Zego Flex app will deduct the cost from your balance.
When you’re ready to start a new delivery shift, we’ll start a new pay-as-you-go insurance session and you’ll be charged for a minimum of 1 hour’s cover.
After you finish your shift, your cover will end and the Zego app will deduct the cost from your balance.
What happens if you accept jobs from different companies?
If you accept jobs for any of our delivery partners, you’ll be charged the same way we’ve described above. You won’t be charged more than once if you’re working with different companies.
What happens if you work for a different company?
To use our pay-as-you-go Hire & Reward (H&R) delivery insurance you need to work with one of our delivery partners, ranging from food to parcel delivery. If you have a pay-as-you-go policy, you’re only covered with the following work providers:
- Uber Eats
- Deliveroo
- Just Eat
- Stuart
- Gophr
- Ryde
- GoGetters
- Vromo
- DeliveryApp
- Apache Pizza
What if you have questions about your charges?
Head to our Help page where you'll find answers and handy guides about all our policies and insurance products.
If you're still not sure, you can contact our Customer Service team using Live Chat. We’ll be happy to help.
Before you get in touch with us, check out your shift history on your Zego app. You can see a record of all your previous shifts and how much you’ve been charged for each insurance session.
If you’re new to Zego, you can get started with a quote today. It only takes a few minutes.
