Understanding airport pick-up zones can be tricky, especially if you’re a new Uber driver. In this guide, we’ll help you to find your way around the pick-up zones at Heathrow and Gatwick airports.
To get us started, here’s a quick summary.
Heathrow's Uber pick-up zone is located in the Authorised Vehicle Area (AVA), while Gatwick's is in the New Gatwick Car Park. Both airports allow pick-ups only in designated areas in the short term car parks. Remember, parking fees are charged to the rider via the Uber app. Understanding these zones can make your airport trips smoother and more efficient.
Heathrow's Uber pick-up zone
Heathrow has made things easy for taxi and Uber drivers by merging all its pick-up waiting areas into one central location, the Heathrow Authorised Vehicle Area (AVA). Located on the Northern Perimeter Road (TW6 2RL), this spacious area features a car park for 700 vehicles, restrooms, catering facilities, and even a smoking area.
To receive ride requests at Heathrow, you must be in the AVA. Once you've accepted a ride, you can only pick up riders at the designated pick-up spots located in the short stay car parks of each terminal. Picking up passengers in the terminal drop-off zones is not allowed. Bare in mind there are associated drop off charges when picking taxi passngers up from Heathrow.
Gatwick's Uber pick-up zone
Gatwick has a similar setup to Heathrow, with one Uber driver waiting area located at the New Gatwick Car Park, Beehive Ring Road (RH6 0PB). This car park, open 24/7, is the only place at Gatwick where you'll receive ride requests.
Once you've accepted a ride, you can pick up riders at the short term car parks at either the North or South terminals. Just follow the signs when you enter either car park.
At both Heathrow and Gatwick, the car parking fee is charged to the rider via the Uber app.
Other transport options from Gatwick to London
If you're a passenger looking for alternatives to Uber, there are several options to get from Gatwick to London. The fastest is the Gatwick Express train, which can get you to London Victoria in approximately 26 minutes. The National Express bus is the cheapest option, although it takes much longer, sometimes up to two hours depending on traffic.
Frequently asked questions
Where is the Uber pick-up zone located at Heathrow Airport?
The Uber pick-up zone at Heathrow is in the Heathrow Authorised Vehicle Area (AVA), which is located on the Northern Perimeter Road (TW6 2RL). This is a dedicated for private hire and Uber drivers who are picking up passengers from any of the terminals.
Where can Uber drivers pick up passengers at Heathrow Airport?
After receiving a ride request, Uber drivers can pick up passengers from designated spots in the short stay car parks of each terminal at Heathrow. Check out the Heathrow parking website for more information on each terminal’s pick-up location.
Where is the Uber pick-up zone located at Gatwick Airport?
The Uber pick-up zone at Gatwick is in the New Gatwick Car Park, Beehive Ring Road (RH6 0PB).
Where can Uber drivers pick up passengers at Gatwick Airport?
After receiving a ride request, Uber drivers can pick up passengers from the short term car parks at either the North or South terminals at Gatwick.
Who pays for the car parking fee at Heathrow and Gatwick Airports?
The car parking fee at both Heathrow and Gatwick is charged to the rider via the Uber app. You can find out more about the Heathrow drop-off charges here.
What are some alternative transport options from Gatwick to London?
Alternatives to Uber from Gatwick to London include the Gatwick Express train, the National Express bus, and taxis.