Hello, how can we help?

Got questions about your cover? You’ll find all the answers here.
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Are you a Zego customer?

Log in to your account to view your policy, and update details like your phone number and email address.

We're available for live chat

If you need a hand, our live chat team is here to help. Simply log into your account and tap the chat button.
Monday to Sunday (including Bank Holidays): 7am to 8pm
Log in and start live chat

We’re open for calls

Our Customer Support team are available from 10am to 5:30pm, Monday to Friday.
Closing times depend on how busy we are, so please aim to contact us before 5pm to help us handle your query in time. Just so you know, our busiest times are between 10am and 11am.
Our Renewals team are available from 9am - 5:30pm on weekdays, except on Thursdays when they open at 10am.
On Bank Holidays our Customer Support team and Renewals team are available from 10am - 4pm.
Weekends: Closed.

Or email us

New features in the Zego Delivery app

We’ve added new features to help you make changes to your policy, without needing to contact us. Now you can update your home address, personal details, vehicle information and renew your policy, right from the app.
Learn more

General FAQs

Delivery FAQs

Sense FAQs

Need to make claim?

You’ll find all our FAQs and guides about making claims on our Claims page.
View our claims process

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