What's the difference between taxis and private hire vehicles? (2023)

Written by Zego

Published on

Taxis and private hire vehicles – they’re the same, right?

Actually, there are quite a few differences between the two. While both modes of transport provide an essential service, understanding their differences is important for drivers and passengers.

In this guide, we'll explore the key differences between taxis and private hire vehicles, including their unique operational rules and insurance requirements.

Taxis vs private hire vehicles: What’s the difference?

Taxis (known as hackney carriages) and private hire vehicles (often referred to as minicabs) are both classified as passenger vehicles in the UK. But there are a few differences between the two.

The main difference between taxis and private hire vehicles is how they're hired. Taxis can be flagged down on the street, hired from a taxi rank, or pre-booked. They typically use metered pricing set by the local council.

Private hire vehicles, on the other hand, must always be pre-booked through a licensed operator or ride-hailing app, and their fares are agreed in advance.


And both taxis and private hire vehicles require a specific type of insurance.

Understanding taxis: The role of hackney carriages

Hackney carriages, more commonly known as taxis, have a history dating back to the 17th century. You can usually identify them by their roof sign, the taxi licence plate attached to the back of the vehicle, and a card displayed in the front windscreen.

As mentioned above, taxis can be flagged down on the street or hired from a taxi rank, in addition to being pre-booked. The cost of each taxi ride is determined by the meter, with a certain amount charged per mile. In some cases, say for longer journeys, passengers may be able to agree an amount upfront for their fare.

Private hire: The rise of ride-hailing apps

Private hire vehicles can vary depending on which operator or ride-hailing platform they work with, but all of them will display their licence details clearly for passengers to see. Unlike taxis, private hire vehicles have to be pre-booked through a licensed operator.

In recent years, the rise of ride-hailing apps like Uber and Bolt has revolutionised the private hire industry. By connecting drivers and passengers through an easy-to-use platform, these apps offer a convenient and flexible way to get around.

It's important to remember that drivers on these platforms must still comply with all private hire regulations, including having the right private hire insurance.

Fare pricing for private hire vehicles, including those operating through ride-hailing apps, is different from taxis. Passengers will get a quote from the operator before booking a journey, and drivers are not allowed to charge more than the agreed amount.

Understanding insurance: Taxi vs private hire

Insurance for taxis and private hire vehicles plays an important part of their overall operation (and can also form a significant part of their overall costs).

Drivers of both types of vehicles need specialised hire and reward insurance, as standard motor insurance (known as social, domestic and pleasure) doesn't cover drivers while carrying passengers in exchange for money.

Private hire insurance

Similar to taxi insurance, private hire insurance is a legal requirement for drivers carrying passengers for profit. It covers the same risks as taxi insurance, but it’s tailored for drivers who work with pre-booked journeys.

The cost of private hire insurance can vary. Things that can affect the price include the driver's age, driving record, type of vehicle used, and past claims history.


Looking to save money on private hire insurance?

Traditional insurance tends to be priced on industry averages, and even the behaviours of other drivers. So the amount you pay doesn’t always reflect how well you drive. To put it simply, it’s not very fair.

Zego Sense is different. It’s our app-based insurance for good drivers. It uses your smartphone’s sensors to measure how you drive. If you drive well and build a high driver score in the app, you earn discounts when you renew. Clever, right?

Here's how it works:

1. Download the app

You’ll need the Zego Sense app on your phone to use a Sense policy. Once you’ve got it, we’ll give you money off upfront to get you started.


2. Build your driver score

The app measures your driving habits over time and gives you a score. The safer you drive, the higher your score. And that means discounts when you renew.


3. Drive well, save more

Keep driving well to earn extra discounts at renewal. The better you drive, the less you pay.